1. Overview

Data Recovery Group — North America ("Company," "we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website [https://www.datarecoverygroupna.com] ("Website"), engage with our services, or interact with us through advertisements, forms, or direct communication.

By using our Website or services, you consent to the practices described in this policy.

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2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and company name (if applicable).

• Technical Information: IP address, browser type, device type, referring URLs, and browsing activity.

• Service-Related Information: Details about your data recovery case, device type, service preferences, and promo code usage (e.g., DATA250).

• Communication Data: Emails, call recordings (if applicable), and correspondence with our engineers and customer service team.

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3. How We Use Your Information

We use the information collected to:

• Provide and manage our data recovery services.

• Respond to your inquiries and provide engineer callback services within 1 hour.

• Process orders, payments, and promotional discounts.

• Communicate service updates, confirmations, and promotional offers.

• Improve our Website and services.

• Comply with legal obligations and industry standards.

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4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Trusted third-party service providers (such as secure shipping services, payment processors, and CRM providers).

• Regulatory bodies and law enforcement agencies if required by law.

• Authorized engineers and technical specialists involved in your data recovery case.

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5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of sensitive data.

• Secure storage of recovered data devices.

• Access controls and employee training on data privacy.

However, no method of transmission over the Internet or electronic storage is 100% secure.

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6. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.

• Withdraw consent at any time.

• Request information about how your data is processed.

For data access or deletion requests, please contact us at: info@datarecoverygroupna.com 

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7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and run targeted advertising campaigns (including remarketing on platforms like Google, Meta, and LinkedIn).

You can adjust your browser settings to disable cookies, but this may affect the functionality of our Website.

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8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in regulations or our practices. Updates will be posted on this page with a revised "Effective Date."

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9. Contact Us

If you have any questions about this Privacy Policy, please contact:

Data Recovery Group LLC
Email: info@datarecoverygroupna.com
Phone: 1-888-749-3786
Website: https://www.datarecoverygroupna.com