About Data Recovery Group — ISO Class 100 Lab, London Canada

Our Story

We built a cleanroom in London, Ontario and dedicated our careers to bringing data back from the dead.

In 2009, Paul founded Data Recovery Group out of a simple conviction: people and businesses should never lose irreplaceable data because they could not access a world-class recovery lab. At the time, most professional data recovery labs were concentrated in a handful of major cities, leaving millions of Canadians and Americans without reliable options. Drives were being sent overseas, mishandled, or declared unrecoverable by undertrained technicians working without the right equipment.

Paul set out to change that. He invested in building a Tier 3 ISO Class 100 cleanroom in London, Ontario — a controlled environment where fewer than 100 airborne particles exist per cubic foot. He recruited and trained engineers with deep specializations across every storage technology: spinning hard drives, RAID arrays, solid-state drives, and flash media. He established strict security protocols, including staff NDAs, PIPEDA compliance, and chain-of-custody documentation for forensic cases.

Over 14 years later, Data Recovery Group has recovered data from more than 10,000 storage devices. Our $450 assessment fee is paid upfront and credited in full toward your recovery cost. We maintain a 96% success rate, a perfect 5.0-star Google rating, and serve clients from coast to coast across Canada and the United States. Every case that enters our lab receives the same precision, the same cleanroom environment, and the same dedication — whether it is a student's thesis on a corrupted USB drive or a corporation's RAID array containing years of financial records.

We offer free prepaid UPS shipping both ways, fully insured in transit, because location should never be a barrier to getting your data back. Our engineers respond to emergency calls within 15 to 20 minutes — real experts, never a bot, never a call center. When your data matters, Data Recovery Group is the lab you trust.

Our Cleanroom

ISO Class 100 — The Gold Standard

Our Tier 3 cleanroom is one of the most controlled data recovery environments in Canada. Here is what that means for your data.

What ISO Class 100 Means

ISO Class 100 (also known as ISO 5 under modern standards) means the air inside our cleanroom contains fewer than 100 particles per cubic foot of air that are 0.5 microns or larger. To put that in perspective, a typical office contains between 500,000 and 1,000,000 particles per cubic foot. Our lab is roughly 10,000 times cleaner than the room you are sitting in right now.

This level of cleanliness is the same standard used in semiconductor fabrication and surgical operating rooms. For data recovery, it is not optional — it is essential. The read/write heads inside a hard drive fly just 3 nanometers above the spinning platter surface. A single particle of dust landing on an exposed platter can scratch the magnetic coating and permanently destroy the data stored beneath it.

Why Tier 3 Classification Matters

Our cleanroom is classified as Tier 3, which means it features redundant airflow systems, HEPA filtration, positive pressure environments, and full environmental monitoring. Temperature, humidity, and electrostatic discharge are controlled at every stage of the recovery process. This is not a laminar flow hood placed on a desk — it is a purpose-built, full-room cleanroom designed for precision data recovery work.

Every device that enters our lab — whether a single consumer hard drive or a multi-drive enterprise RAID array — is processed inside this environment by engineers wearing full cleanroom protective equipment. Our $450 assessment fee covers the real cost of this cleanroom diagnostic work, and it is credited in full if you proceed with recovery.

Fewer than 100 particles per cubic foot

HEPA-filtered positive pressure environment

Full ESD (electrostatic discharge) protection

Temperature and humidity controlled

341 Talbot Street, London, ON N6A 2R5

Data Recovery Group ISO Class 100 Cleanroom in London Ontario

Our Team

Engineers Who Specialize in the Impossible

Every member of our team is trained specifically for data recovery — not general IT, not desktop repair. This is all we do, and we have been doing it for over 14 years.

NDA-Protected Engineers

Every engineer who handles your device has signed a comprehensive non-disclosure agreement. Your data is treated as confidential from the moment it arrives at our lab until we confirm you have received it back and we have deleted all copies from our systems. We handle data for law firms, hospitals, government agencies, and corporations with the same level of discretion.

Security Protocols

Our facility operates under strict physical and digital security measures. Access to the cleanroom is restricted to authorized personnel only. We maintain full chain-of-custody documentation for forensic cases, PIPEDA compliance for Canadian privacy law, and secure data deletion procedures upon completion. Every step of the process is logged and tracked.

Years of Specialized Training

Data recovery is not something you learn from a manual. Our engineers have years of hands-on training with every type of storage device — from legacy IDE hard drives to the latest M.2 NVMe SSDs. They understand firmware architectures, RAID parity calculations, NAND flash translation layers, and the physical mechanics of platter-based drives at a level that most IT professionals never encounter.

Certifications & Standards

Why Clients Trust Data Recovery Group

Our credentials are not marketing claims. They are measurable standards that directly affect the quality and security of your data recovery.

ISO Class 100 Cleanroom

Tier 3 cleanroom with fewer than 100 airborne particles per cubic foot. HEPA filtration, positive pressure, full environmental controls. The same standard used in semiconductor manufacturing.

PIPEDA Compliant

Full compliance with the Personal Information Protection and Electronic Documents Act. Staff NDAs, chain-of-custody documentation, and secure data handling at every stage of the recovery process.

Google 5.0 Stars

A perfect 5.0-star Google rating from 10 verified reviews. Every single review is five stars. Our clients consistently praise the communication, expertise, and results they receive.

No Data No Charge

On qualifying cases, if we cannot recover your data, you receive a full refund. Your $450 assessment fee is credited toward recovery costs, and our guarantee protects your investment at every step.