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RAID server recovery

RAID & Server Recovery — Arrays Rebuilt From Scratch

RAID 0, 1, 5, 6, 10, NAS, SAN, and enterprise servers. When your array goes down, your business stops. Our ISO Class 100 cleanroom engineers have spent 14+ years rebuilding failed arrays that other labs declared unrecoverable. We image every drive without modification and reconstruct your array from the ground up.

15–20 Min Response
Real engineer, never a bot
No Data, No Charge
On qualifying cases
Free UPS Both Ways
Fully insured in transit
Privacy-First Lab
PIPEDA compliant
$450 Assessment Fee
Upfront · credited toward recovery

Every RAID Level. Every Array Type.

Whether your failed array is a two-drive NAS mirror or a 24-bay enterprise SAN, our engineers have the tools and experience to reconstruct it. We work with every standard and proprietary RAID configuration.

RAID 0

Striped. No redundancy. One drive fails, all data lost. We de-stripe and rebuild from raw images.

RAID 1

Mirrored. Drive-for-drive copy. If both mirrors fail or desync, we recover the most complete image.

RAID 5

Striped with distributed parity. Most common. Survives one drive loss — but not two. We rebuild parity to recover.

RAID 6

Double parity. Survives two simultaneous drive failures. Complex reconstruction, but high success rates.

RAID 10

Mirrored stripes. Enterprise performance with redundancy. We recover even when multiple mirrors fail.

RAID 50

Striped RAID 5. High-performance enterprise arrays. Multi-layer reconstruction required for recovery.

RAID 60

Striped RAID 6. Maximum enterprise redundancy. Complex recovery, but our engineers have the toolset.

NAS

Synology SHR, QNAP, Drobo BeyondRAID, and other proprietary NAS configurations. We handle them all.

SAN

Enterprise storage area networks. Multi-LUN, iSCSI, fibre channel — recovered at the block level.

VMs

VMware VMDK, Hyper-V VHD/VHDX. We extract virtual machines from failed arrays and recover the data inside.

Your RAID Array in Expert Hands

Every drive in your array is individually imaged in our ISO Class 100 cleanroom without modifying a single byte. We then reconstruct the RAID virtually — identifying stripe size, parity rotation, drive order, and offset — to rebuild the complete volume and extract your data. This non-destructive approach is why we succeed where forced rebuilds fail.

NAS Devices We Recover

We work with every major NAS platform, including proprietary RAID implementations that standard tools cannot read. Our engineers maintain firmware databases and RAID parameter profiles for each manufacturer.

Synology
QNAP
Western Digital
Buffalo
Drobo
Netgear

Enterprise Servers We Recover

From rack-mount servers to blade systems, we recover data from enterprise hardware running any RAID controller, operating system, or hypervisor configuration.

Dell / Dell EMC
HP / HPE
IBM
Lenovo
EMC
QNAP NAS with WD Red drives for RAID recovery

Why RAID Failure Happens

RAID was designed for redundancy, not for data protection. The false sense of security it provides is the reason so many businesses lose data to RAID failures. Understanding why arrays fail is the first step toward knowing what to do when yours does.

The most common scenario we see: a drive fails silently in a RAID 5 array. The array continues operating in degraded mode. Weeks or months later, a second drive fails — and the entire array goes down. By this point, the first failed drive may have been experiencing degradation for months, and the remaining drives have been under increased stress the entire time.

Multiple Drive Failure — Two or more drives fail beyond the array's redundancy threshold
RAID Controller Failure — The controller card or firmware corrupts the array metadata
Failed Rebuild — A rebuild attempt fails partway, destroying the original parity structure
Firmware / Configuration Corruption — NAS or controller firmware update goes wrong
Power Surge or UPS Failure — Unclean shutdown corrupts the file system across all drives

Do NOT Attempt to Rebuild a Failed RAID Array Yourself

This is the single most important warning on this page. We see more permanent data loss caused by well-intentioned rebuild attempts than by the original failure itself. A failed rebuild overwrites the very data we need to recover your files.

  • Do NOT insert a replacement drive and start a rebuild — the rebuild process writes new parity data across every drive, potentially overwriting your original data. If a second drive fails during the rebuild, your data is gone permanently.
  • Do NOT run fsck, chkdsk, or any repair utilities — these tools modify the file system on the surviving drives and can destroy the metadata our engineers need to reconstruct the array.
  • Do NOT initialize or reconfigure the RAID controller — reinitializing the controller writes new configuration data that overwrites the original RAID parameters, making virtual reconstruction exponentially harder.
  • Do NOT update the NAS firmware during a failure — firmware updates on a degraded array can cause the NAS to reinitialize the volume, destroying the existing RAID structure.
  • Do NOT swap drive positions in the enclosure — RAID controllers use drive position to determine stripe order. Swapping drives creates a configuration mismatch that can corrupt the array metadata.

What to do instead: Power off the array. Label each drive with its bay position. Ship all drives to our lab. We image every drive without modification and reconstruct the array virtually — no data on any drive is ever changed.

Call Us Now: 1-888-749-3786 →

Information About Our RAID Recovery Process

Learn how our engineers approach RAID and server recovery — from multi-drive imaging through virtual array reconstruction and data extraction.

From failed array to full data set — five clear steps, no rebuilds, no risk to your drives.

01

Ship All Drives

Request a free prepaid UPS shipping label. Label each drive with its bay position. Pack all drives from the array — we need every one to reconstruct the RAID. All drives are fully insured in transit both ways.

02

Multi-Drive Assessment

Each drive is individually assessed in our ISO Class 100 cleanroom. We check mechanical health, firmware status, SMART data, and platter condition. We identify the RAID parameters and determine recoverability of the complete array.

$450 USD upfront · credited toward recovery
03

Review Your Quote

You receive a detailed report explaining the failure across all drives, the RAID configuration we identified, and a fixed-price recovery quote. Your $450 assessment fee is credited in full toward the recovery cost if you proceed.

04

Array Reconstruction

Every drive is imaged sector by sector without modification. We then virtually reconstruct the RAID — identifying stripe size, parity rotation, drive order, and offset — to rebuild the complete volume and extract your files.

05

Receive Your Data

We send a complete recovered file list for verification. Your data is returned on encrypted external drives or via secure digital transfer. All copies are permanently deleted from our systems upon confirmation of receipt.

How Pricing Works
Your $450 assessment fee is credited in full toward recovery.
The assessment fee covers the real cost of multi-drive cleanroom diagnostics performed by trained engineers. If you proceed with recovery, the full $450 is credited toward your total recovery cost. Backed by our No Data No Charge guarantee on qualifying cases — if we can't recover your data, you receive a full refund.
Full $450 credited toward recovery cost
$450
Assessment Fee · Credited
Our Guarantee

Pay upfront. Fully protected. If we fail — you're refunded.

We believe in transparency. You know the cost before any work begins, and every dollar of your assessment fee is credited toward your recovery. Our No Data No Charge guarantee on qualifying cases means your investment is always protected.

  • $450 USD assessment fee — paid upfront, fully credited toward recovery
  • Recovery cost paid upfront — backed by our No Data No Charge guarantee
  • Full recovered file list sent after recovery is complete
  • Full refund if data cannot be recovered on qualifying cases
  • Your data deleted from our systems upon return
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Everything you need to know about RAID and server recovery — answered honestly.

Yes. RAID 0 has no redundancy — data is striped across all drives with no parity or mirroring. When one drive fails, the entire array becomes inaccessible. However, the data is still physically present on the platters of every drive in the array. Our engineers image each drive individually in our ISO Class 100 cleanroom, then use specialized RAID reconstruction tools to de-stripe the data and rebuild the original file system. The success of RAID 0 recovery depends on the condition of every drive in the array. If all drives can be imaged successfully, recovery rates are very high. This is why it is critical not to attempt a rebuild or run any utilities on the remaining drives.

No. A degraded RAID array means one drive has already failed and the array is running without its safety net. In this state, the remaining drives are under significantly increased workload. This added stress dramatically increases the probability of a second drive failure, which would cause total array failure. Power down the NAS immediately, do not attempt to rebuild with a replacement drive, and contact our engineers at 1-888-749-3786. A failed rebuild on a degraded array is one of the most common causes of catastrophic RAID data loss we see in our lab.

RAID recovery typically takes 7 to 14 business days, depending on the number of drives, the array configuration, the type of failure, and the total data volume. Each drive must be individually assessed and imaged in our cleanroom, the RAID parameters must be identified and verified, and the array must be virtually reconstructed before files can be extracted. Large enterprise arrays with multiple terabytes of data naturally take longer. Emergency expedited service is available for business-critical situations — call our 24/7 line at 1-888-749-3786.

RAID recovery begins with a $450 USD assessment fee paid upfront. This covers a comprehensive multi-drive diagnostic inside our ISO Class 100 cleanroom — each drive is individually assessed for mechanical health, firmware status, and data integrity. After assessment, we provide a detailed report and a fixed recovery quote based on the number of drives, failure complexity, and data volume. If you proceed, the full $450 is credited toward your total recovery cost. Backed by our No Data No Charge guarantee on qualifying cases.

A RAID rebuild writes new parity data across every drive in the array. If the rebuild fails partway through — due to a second drive failure, bad sectors, or controller error — the original RAID structure is destroyed and replaced with an incomplete, corrupted version. The original data that was still recoverable before the rebuild attempt may now be permanently overwritten. Additionally, inserting a replacement drive and forcing a rebuild puts extreme stress on the remaining drives, dramatically increasing the chance of a second failure. Our engineers recover data by imaging each drive as-is, without modifying any data on any drive, then virtually reconstructing the array.

Yes. We regularly recover VMware VMDK, Hyper-V VHD/VHDX, and other hypervisor formats from failed RAID arrays. The process involves imaging each physical drive, reconstructing the RAID array virtually, then extracting the VM disk files from the reconstructed volume. Once the virtual disk files are recovered, we can mount them and extract the data stored inside the virtual machines — including files, databases, and application data. This multi-layer recovery process requires expertise in both RAID reconstruction and virtual machine file systems.

We recover data from all standard RAID configurations: RAID 0 (striping), RAID 1 (mirroring), RAID 5 (striping with distributed parity), RAID 6 (striping with double parity), RAID 10/1+0 (mirrored stripes), RAID 50, and RAID 60. We also handle proprietary RAID implementations used by NAS manufacturers like Synology SHR, QNAP, Drobo BeyondRAID, and others. Our engineers work with hardware RAID controllers from all major manufacturers, software RAID implementations (Linux mdraid, Windows Dynamic Disks, ZFS, Btrfs), and hybrid configurations.

Yes, but you must provide the encryption key or password. NAS devices from Synology, QNAP, and others offer volume-level encryption. When we recover data from an encrypted NAS volume, we reconstruct the RAID array and extract the encrypted volume. Decryption requires your original encryption key. If you have lost your encryption key, the recovered data will remain encrypted and inaccessible. We strongly recommend maintaining backups of all encryption keys separate from the NAS device itself.

Server down right now?

Our engineers respond in 15–20 minutes. Real experts — never a bot, never a call center. Every minute your server is down costs your business money. Power it off, call us, and let us take it from here.

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Independent data recovery laboratory. Not affiliated with any device manufacturer or OEM. All brand names referenced are trademarks of their respective owners.