If your SSD has stopped being detected, shows a capacity of zero, or your system won't boot — your data is likely still there. Our engineers recover data directly from NAND flash chips when traditional methods fail.
From consumer laptops to enterprise servers, we recover data from all solid-state drive architectures — regardless of manufacturer, capacity, or interface type.
The fastest consumer and enterprise SSD interface. Samsung 970/980/990, WD Black, Crucial P-series, Intel 670p, and all PCIe Gen 3/4/5 NVMe drives. Controller failures and firmware corruption are the most common failure modes.
Same M.2 form factor but using the SATA protocol instead of NVMe. Found in many budget laptops and ultrabooks. Different controller architecture requires different recovery approach than NVMe variants — our tools handle both.
The most common SSD form factor in desktops and older laptops. Samsung 860/870 EVO, Crucial MX500, WD Blue, Kingston A400. Handles SATA III interface at up to 550 MB/s. We recover from controller failure, bad blocks, and firmware bugs.
Mini-SATA drives used in older ultrabooks, industrial equipment, and embedded systems. Compact form factor with unique connector pinout. We have the adapters and tools to diagnose and recover data from all mSATA drives.
Enterprise and high-performance PCIe SSDs that plug directly into PCIe slots. Intel Optane, Samsung PM series, and workstation drives. Higher complexity recovery due to enterprise-grade controllers and larger NAND arrays.
U.2 and U.3 form factor SSDs used in servers and data centres. Samsung PM1733, Intel D7-P5600, Micron 9400. Complex multi-die architectures with enterprise firmware. We have the tools and experience to handle enterprise-grade SSD recovery.
Unlike hard drives with spinning platters, SSDs store data in NAND flash memory chips controlled by complex firmware. When that firmware fails, standard software tools cannot reach your data. Our engineers work at the chip level to bypass the controller and read raw NAND directly.
SSDs fail differently than hard drives. There are no moving parts to break, but firmware corruption, controller failure, and NAND wear are just as devastating to your data. Here are the most common SSD failures we recover from.
The SSD's internal firmware manages how data is written, read, and organized across NAND chips. When firmware becomes corrupted — due to a failed update, power loss during a write operation, or a manufacturing defect — the drive may become completely unresponsive. The data remains intact on the NAND, but the controller can no longer access it. Our engineers bypass the controller to read data directly from the chips.
The SSD controller is the brain of the drive — it manages all read/write operations, error correction, wear leveling, and garbage collection. When a controller chip fails due to a power surge, overheating, or component degradation, the SSD appears dead. Your operating system sees nothing. We use specialized equipment to communicate directly with the NAND flash chips, bypassing the failed controller entirely.
Every NAND flash cell has a limited number of write cycles — typically 1,000 to 100,000 depending on the technology (SLC, MLC, TLC, QLC). As cells wear out, the drive develops bad blocks. Once enough blocks fail, the SSD either becomes read-only, shows reduced capacity, or stops functioning entirely. We can often recover data from worn NAND by reconstructing the data map and applying advanced error correction.
Accidentally deleted your partition table, formatted the wrong drive, or lost your data during an operating system reinstallation? If TRIM has not yet erased the underlying blocks, your data may still be recoverable. Time is critical — the longer the SSD remains powered on after deletion, the more likely TRIM will zero out the freed blocks. Power off and contact us immediately.
A sudden power surge or unstable power supply can burn out SSD controller chips, voltage regulators, or capacitors. This is especially common with cheap power supplies, unprotected power strips, and lightning strikes. The NAND flash chips themselves are often undamaged — the data is still there. We assess the damage, repair or bypass the failed components, and recover your data.
Hard drive recovery follows a relatively well-understood process: open the drive in a cleanroom, repair or replace the heads, image the platters, and reconstruct the data. The data on a hard drive platter is stored sequentially in a way that mirrors the logical file system. SSD recovery is fundamentally different.
SSDs scatter your data across dozens or hundreds of NAND flash chips using complex algorithms managed by the drive's controller firmware. Wear leveling constantly moves data between cells to distribute write wear evenly. Garbage collection reorganizes free space in the background. The physical location of your data on the NAND bears almost no resemblance to its logical position in your file system.
This means that even after successfully reading the raw NAND chips, our engineers must reconstruct the drive's translation layer — the firmware mapping table that tells the controller where each piece of data is stored. Without this map, the raw data is like a massive jigsaw puzzle with no picture on the box. Our proprietary tools and 14+ years of experience allow us to reconstruct these maps and recover your complete file system.
This complexity is why SSD recovery can sometimes cost more than hard drive recovery. It requires specialized equipment, deeper expertise, and more engineering time. But the success rate speaks for itself: we recover data from SSDs that other labs declare unrecoverable.
Is my data gone? That is the first question we hear from every SSD recovery client. The answer depends largely on one thing: whether TRIM has run since the data was lost.
TRIM is a command that modern operating systems send to SSDs to tell them which data blocks are no longer in use. When you delete a file on a hard drive, the data stays on the platter until it is overwritten. When you delete a file on an SSD, the operating system sends a TRIM command that tells the drive to erase those blocks — and the SSD can execute that erasure almost immediately in the background.
Once TRIM has erased a block, that data is gone permanently. No lab in the world can recover data from a TRIMmed NAND cell. However, TRIM does not always run instantly. Some drives queue TRIM operations. Some operating systems batch TRIM commands. External SSDs connected via USB often do not support TRIM at all.
This is why we tell every client the same thing: power off your SSD immediately after data loss. Do not attempt to use recovery software — running any software on the drive can trigger additional TRIM operations. Do not restart your computer. Unplug the drive, or shut down the system, and call us at 1-888-749-3786. We will walk you through the safest way to ship your drive to our lab.
When an SSD arrives at our London, Ontario lab, the first thing our engineers determine is whether the failure is logical (firmware, file system) or physical (controller, NAND damage). This distinction determines the entire recovery path.
For firmware failures, we use manufacturer-specific tools to repair or bypass the damaged firmware and access the data through the drive's native interface. For controller failures, we desolder the NAND flash chips and read them individually using specialized programmers — a process called chip-off recovery.
The raw data from the NAND chips must then be reassembled. SSD controllers use proprietary data scrambling, XOR patterns, and page mapping that vary by manufacturer and model. Our engineers reverse-engineer these patterns using our library of controller firmware — built over 14 years and thousands of SSD recoveries.
Call 1-888-749-3786 or submit your case online. A real engineer responds in 15-20 minutes to discuss your SSD failure and guide you through safe handling. We will determine the best recovery path before your drive ever leaves your hands.
We send you a free prepaid UPS shipping label. Your SSD is fully insured in transit — both directions. Pack it securely (we provide instructions) and drop it off at any UPS location. Most devices arrive at our London, ON lab within 1-2 business days.
Our engineers perform a comprehensive diagnostic in our ISO Class 100 cleanroom. We identify the exact failure — firmware, controller, NAND wear — and determine what data is recoverable. You receive a detailed report and a complete recovery quote.
Once approved, our engineers execute the recovery. For firmware failures, we repair the translation tables. For controller failures, we perform NAND chip-off and data reconstruction. You are updated throughout the process — no guessing, no silence.
We send you a full recovered file list for verification before shipping. Your data is returned on an encrypted external drive or via secure digital transfer. All copies are deleted from our systems upon your confirmation of receipt.
SSD recovery is complex and requires specialized tools that most labs do not have. We invest in this equipment so you do not have to worry about whether your data is in capable hands. Every dollar of your assessment fee is credited toward recovery, and our guarantee protects your investment.
Power it off immediately. Do not run recovery software. Our engineers respond in 15-20 minutes and will guide you through safe handling. Every minute the drive stays powered on, TRIM may be erasing your data.
Start Emergency SSD Recovery →Independent data recovery laboratory. Data Recovery Group is not affiliated with Samsung, Western Digital, Crucial, Intel, Kingston, Micron, Apple, or any other device manufacturer or OEM. All brand names, product names, and trademarks referenced on this page are the property of their respective owners and are used solely for identification purposes. References to these brands do not imply endorsement or affiliation.